📱 Channel Adapters

Connect communication channels for automated AI customer outreach and internal notifications.
💬

WhatsApp Business API

● Connected

Direct 2-way messaging for lead qualification & customer updates

Identifier: +1 (800) 555-0199
✉️

SendGrid Email Relay

● Connected

Transactional outreach, onboarding sequences & PDF invoice dispatch

Identifier: support@unthai.com
📢

Slack Bot Adapter

● Connected

Internal team notifications & high-value approval alerts in #mugen-ops

Identifier: #mugen-alerts
📱

Telegram Bot

○ Disabled

Instant emergency alerts & quick-approve actions

Identifier: @MugenControlBot